Shipping Policy
Transport information
Our goal is to provide you with the best shipping options, no matter where you live. We serve hundreds of customers around the world every day and strive to provide you with the highest level of service.
Do you offer international shipping?
No, we have our own warehouse in the United States and we only ship to the United States.
How much is shipping?
Free shipping on all items
Shipping methods: UPS and FEDEX
Shipping time
The time frame for order delivery is divided into two parts:
Processing time: 1-2 working days
Shipping Time: USA: 3-5 business days
Please make sure all shipping information is correct. If information is incorrect and/or missing, we may need to contact you to update shipping information, which may cause delays in shipping your order. Customs clearance may also cause delays.
Your local customs may require additional documentation and time to clear your package, which may delay estimated delivery time.
Your order may be delivered to you by your local post office or local courier company. Depending on your area, most orders will be delivered by your local postal service, so packages will be received via regular mail. If you are not home at the time of delivery, the Postal Service may leave a notification card telling you how and where to pick up your order.
If a package is returned due to incorrect address, incomplete address, or out of stock, we will not arrange for re-shipment.
Warm reminder: Shipping may take 3 to 5 business days depending on your location.
How long will my product take?
We will ship your order from our US warehouse within 1-2 business days and it usually takes 3-5 business days to receive your product.
taxes and duties
For the United States
Please note that all packages are shipped by Totol. For US customers, there are no additional taxes on our products, which means you only pay the final sales price when you shop at Totol.
If you have any questions, please feel free to contact us:
Email: [email protected]
Note: During holidays, as manufacturers and express companies will restrict operations, delivery time may be affected. Unfortunately, this is beyond our control, but we will do our best to improve this issue.
More information
Email : [email protected]
Phone: +1 2272080550
Address: 1323 Roosevelt ST B, Greenville, MS 38701
No. 16, Dongzhuang Group, Xuefang Village, Yuelai Town, Shuyang County
Opening hours: 8:00 – 20:00, (Monday to Friday) (EDT)